Pro-Idee

Goodbye

As a result of the Brexit, Pro-Idee has closed its UK online shop and stopped deliveries from the Continent to the United Kingdom.

You have shopped with us in the past and your Pro-Idee product has developed a fault within its guarantee period? No worries, we’re still here for you. Please simply contact us by mail to export@proidee.de. We’ll be happy to find a solution for you.

If you wish to have your order delivered to an address outside the UK, we invite you to continue shopping in our German, French, Dutch, Austrian or Swiss online shop.

We thank you much for the continuous support throughout the years.

Legal Notice

Head Office:

Pro-Idee GmbH & Co. KG
Gut-Dämme-Straße 4
52053 Aachen
Germany

By phone: 0049 (0) 241 109 119
By fax: 0049 (0) 241 109 121
By email: service@proidee.de

Personally liable partner:

Fairway GmbH
Head Office: Aachen
Court of Registration: District Court Aachen, HRB 5224
Managing Directors: Dieter Junghans

Pro-Idee Geschäftsführungs-GmbH
Head Office: Aachen
Court of Registration: District Court Aachen, HRB 5994
Managing Directors: Dieter Junghans

Pro-Idee GmbH & Co. KG
Court of Registration: District Court Aachen, HRA 4027
VAT. Reg. No. 777 495 661


Platform of the EC commission for online dispute resolution: https://ec.europa.eu/consumers/odr/

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Order hotline

  • Monday – Saturday 8 a.m. – 10 p.m.
    Sunday 9 a.m. – 10 p.m.
  • calls will cost 7p per minute plus your telephone company's access charge

Questions and advice

  • Monday – Saturday 8 a.m. – 10 p.m.
    Sunday 9 a.m. – 10 p.m.

We will gladly reply to your request as soon as possible.

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